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How to create a social media plan in 4 beefy steps

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This is part three of our three-part Social Media Planning series, broken down into the following phases:

  1. Social media analysis
  2. Social media strategy
  3. Social media plan (below)

Deltina HayIn parts 1 and 2 we’ve looked at how to create a social media analysis and strategy.

Now it’s time for four beefy steps for completing a social media plan:

1. Outline a phased plan

  • Using recommendations from your social media strategy, outline a phased plan.
  • Make your first phase as manageable as possible based on the organization’s resources.
  • Subsequent phases should evaluate existing tools and goal fulfillment.

Here is an example of a two-phase plan:

Phase one

  • Optimize existing website
  • Start a blog for the organization
  • Optimize or create optimized accounts with some social networking sites such as Facebook, LinkedIn and Twitter.
  • Create optimized accounts with and populate media communities such as Flickr and YouTube.
  • Integrate all of these accounts using an integration tool like Ping.fm or HootSuite.
  • Use an analytics/metrics tool such as PostRank or Radian6 to measure progress and success.

Phase two

  • Evaluate which tools are yielding results. Identify if the problem is the tool or the approach used to reach the target market.
  • Eliminate tools that are no longer feasible or alter your approach to using them.
  • Depending on resources, add some additional tools to the social media plan such as Foursquare, Delicious, Digg, SlideShare or Eventbrite.
  • Depending on resources, ramp up the use of existing tools like Facebook, LinkedIn and YouTube by joining groups or adding applications.
  • Add an additional blog or Twitter account if applicable.
  • Assess your choice of analytics/metrics tool and consider adding more tools.

2. Flesh out the plan

  • For each tool in your outline, define specific strategies and tactics to use while implementing the tool.
  • Include a general strategy for applying the tool specifically to the organization’s goals and target market.
  • Include tactics for managing and optimizing the tool based on the organization’s resources.
  • Research effective tactics and strategies for each tool, and investigate how your competitors are leveraging them.
  • Plan how you will integrate the tool with the rest of the tools in your social media plan.
  • Plan how you will measure the tool’s success within your chosen social media analytics/metrics tool.

3. Time line and guidelines

  • A good strategy and plan will take time to implement and establish. Include a realistic time line for achieving the organization’s goals.
  • Don’t forget the importance of transparency, authenticity and interaction in this type of market — as well as the fact that anything you post is not going away. As a result, don’t skimp on preparing detailed social media guidelines and policies.

4. Integration and metrics

This post originally appeared as a Social Media Tip of the Day entry from Social Media Power.


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