This is part three of our three-part Social Media Planning series, broken down into the following phases:
- Social media analysis
- Social media strategy
- Social media plan (below)
In parts 1 and 2 we’ve looked at how to create a social media analysis and strategy.
Now it’s time for four beefy steps for completing a social media plan:
1. Outline a phased plan
- Using recommendations from your social media strategy, outline a phased plan.
- Make your first phase as manageable as possible based on the organization’s resources.
- Subsequent phases should evaluate existing tools and goal fulfillment.
Here is an example of a two-phase plan:
Phase one
- Optimize existing website
- Start a blog for the organization
- Optimize or create optimized accounts with some social networking sites such as Facebook, LinkedIn and Twitter.
- Create optimized accounts with and populate media communities such as Flickr and YouTube.
- Integrate all of these accounts using an integration tool like Ping.fm or HootSuite.
- Use an analytics/metrics tool such as PostRank or Radian6 to measure progress and success.
Phase two
- Evaluate which tools are yielding results. Identify if the problem is the tool or the approach used to reach the target market.
- Eliminate tools that are no longer feasible or alter your approach to using them.
- Depending on resources, add some additional tools to the social media plan such as Foursquare, Delicious, Digg, SlideShare or Eventbrite.
- Depending on resources, ramp up the use of existing tools like Facebook, LinkedIn and YouTube by joining groups or adding applications.
- Add an additional blog or Twitter account if applicable.
- Assess your choice of analytics/metrics tool and consider adding more tools.
2. Flesh out the plan
- For each tool in your outline, define specific strategies and tactics to use while implementing the tool.
- Include a general strategy for applying the tool specifically to the organization’s goals and target market.
- Include tactics for managing and optimizing the tool based on the organization’s resources.
- Research effective tactics and strategies for each tool, and investigate how your competitors are leveraging them.
- Plan how you will integrate the tool with the rest of the tools in your social media plan.
- Plan how you will measure the tool’s success within your chosen social media analytics/metrics tool.
3. Time line and guidelines
- A good strategy and plan will take time to implement and establish. Include a realistic time line for achieving the organization’s goals.
- Don’t forget the importance of transparency, authenticity and interaction in this type of market — as well as the fact that anything you post is not going away. As a result, don’t skimp on preparing detailed social media guidelines and policies.
4. Integration and metrics
- Prepare a social media integration plan and map how your tools will seamlessly work together.
- Prepare an advanced social media analytics and metrics plan.
This post originally appeared as a Social Media Tip of the Day entry from Social Media Power.